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Program:
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BounceBack - Reclaim Your Health
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Toll-Free:
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1-866-345-0224
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TTY:
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Dial 711, then 988
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Crisis:
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Call or text 988
Call 911 in emergencies
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Fax:
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905-430-1768
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Address:
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Canadian Mental Health Association, Ontario
1101 Nicholson Rd, Unit 5
Newmarket, ON
L3Y 9C3
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Intersection:
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Nicholson Rd and Gorham St
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Location:
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Newmarket
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Accessibility:
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Wheelchair Accessible
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Hours:
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By appointment only
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Service Description:
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Resources based, cognitive behavioural therapy (CBT) approach * skill-building program for adults and youth 15+ in Ontario* designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry * telephone coaching sessions and online video series * tools to support mental wellness
In order to participate in the BounceBack program, clients must meet the following eligibility criteria:
- is capable of engaging with and concentrating on CBT materials
- is not actively suicidal or has tried to commit suicide in the past 6 months
- is not at high risk to harm self or others
- is not experiencing acute mania or psychosis
- is not diagnosed with a personality disorder
- is not significantly misusing drugs or alcohol to the extent that it would impact engagement in CBT treatment
- is 15 years or older
- is a resident of Ontario
Note that a referral should not be sent directly from a hospital emergency department or inpatient psychiatric unit
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Fees:
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None
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Application:
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Call * no referral required * referral form available on website
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Eligibility / Target Population:
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Adults and youth 15 years and older with low mood, depression and anxiety who are Ontario residents
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Languages:
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English ; French ; Arabic ; Chinese (Cantonese) ; Chinese (Mandarin) ; Spanish ; Persian ; Punjabi
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Language Notes:
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Multiple languages for skill-building workbooks and telephone coaching
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Area Served:
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Ontario
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Last Updated:
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2/5/2026
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Service Profile Web Address:
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eng/displayService.aspx?id=186281
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