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Program: BounceBack - Reclaim Your Health  
Organization: Canadian Mental Health Association - Ontario Division
Toll-Free: 1-866-345-0224
TTY: Dial 711, then 988
Crisis: Call or text 988
Call 911 in emergencies
Fax: 905-430-1768
Email: bb-referral@cmha-yr.on.ca
Website: bouncebackontario.ca/
Address:
Canadian Mental Health Association, Ontario
1101 Nicholson Rd, Unit 5
Newmarket, ON
L3Y 9C3
Intersection: Nicholson Rd and Gorham St
Location: Newmarket
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: By appointment only
Service Description: Resources based, cognitive behavioural therapy (CBT) approach * skill-building program for adults and youth 15+ in Ontario* designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry * telephone coaching sessions and online video series * tools to support mental wellness

In order to participate in the BounceBack program, clients must meet the following eligibility criteria:
  • is capable of engaging with and concentrating on CBT materials
  • is not actively suicidal or has tried to commit suicide in the past 6 months
  • is not at high risk to harm self or others
  • is not experiencing acute mania or psychosis
  • is not diagnosed with a personality disorder
  • is not significantly misusing drugs or alcohol to the extent that it would impact engagement in CBT treatment
  • is 15 years or older
  • is a resident of Ontario
Note that a referral should not be sent directly from a hospital emergency department or inpatient psychiatric unit

Fees: None
Application: Call * no referral required * referral form available on website
Eligibility / Target Population: Adults and youth 15 years and older with low mood, depression and anxiety who are Ontario residents
Languages: English * French * Arabic * Chinese (Cantonese) * Chinese (Mandarin) * Spanish * Persian * Punjabi
Language Notes: Multiple languages for skill-building workbooks and telephone coaching
Area Served:
Ontario  
See Also: Community Mental Health Programs
Mood and Anxiety Disorders

This information was last completely updated on February 5, 2026

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Updated February 5, 2026
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